Terms & Conditions
General Terms of Sale
Please read these terms carefully before placing an order. By using the website or placing an order with us, the client marks their acceptance with the full terms and conditions, as seen under Legal.
Invoices are payable within 21 working days, unless another payment timeframe is indicated.
In the event of non-payment by the due date, we reserves the right to apply a fixed interest payment amounting to 15% of the sun remaining due plus 150.00 € (excluding VAT)
Title of Goods supplied, shall remain vested in SOCOM Technology Limited until full payment is received in cleared funds.
We reserves the right to change prices without prior notice, in the event of currency fluctuations and or manufacturers / distributors price alterations, including website errors.
Prices are ex works and exclusive of VAT and delivery costs.
All risks shall pass to the client at the time the products or services are delivered.
A Delivery Charge of 12.50 € (excluding VAT) will be applied, however Free Delivery on an order over 1000.00 € (excluding VAT).
Please note for unusual sized or heavy items, additional delivery charges may apply as required or applied by the courier company
Please contact us to assist with any returns. Please do not return the product to our business address, products might go back to manufacturer /distributor location.
Defective or Damaged in Transit.
Typically all returns for a defective product will need a support case number from the vendor or manufacturer confirming that a Return Merchandise Authorization (RMA) process can be followed.
We will pay and arrange for the courier service regarding the return of Defective or Damaged Products (subjected to our acceptance), so please contact us to help.
Changed your mind or Ordered the Wrong Product by mistake.
For any returns due to change of mind or ordering the wrong product by mistake, may be subjected to a fee of 30.00 € (excluding VAT) or 15% of product value depending on which is highest. Products should be factory sealed and in totally pristine condition, when arriving back.
These type of returns, shall be sent at the risk and cost of the client.
All Returns within 5 days from invoice date. Late returns might not be accepted.
If the returned product is not in a resalable condition (excluding agreed defective return), then no credit will be granted and you may also be charged for the return to you freight fee or a disposal of product fee.